CX Cloud: AI-Powered Peer Benchmarking
2022–2023 | AI/ML patent design · 79% customer satisfactory score · 29% target feature usage | I turned raw ML model data into a scannable & actionable benchmarking tool —...
2022–2023 | AI/ML patent design · 79% customer satisfactory score · 29% target feature usage | I turned raw ML model data into a scannable & actionable benchmarking tool —...
Introduction This is the User interface design that I created for the marketing website when I worked at Harvard Business School Online. The marketing manager asked me to reskin its...
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